FAQ — Frequently Asked Questions

What is Awsy-AI?

Awsy-AI is a full AI platform with optional website integration for the 3D avatar and text chat.

Upload one file (company profile, pricing, services, policies, training content) and Awsy-AI becomes:

• 3D AI presenter (console + embeddable)
• Quiet text assistant (console + embeddable)
• AI meeting-notes generator (platform only)
• AI project planner & Kanban builder (platform only)

How does Awsy-AI understand my business?

Awsy-AI is file-trained: Upload one document in your language, and the system builds a private knowledge model based on your content only.

Awsy-AI then:

• Understands your material in all languages instantly
• Answers your clients in their language
• Keeps facts aligned with your uploaded file
• Does not invent services or prices
• Makes the assistant fully multilingual with zero extra work

Do I need to tell Awsy-AI its role?

No. Any file you upload is enough for Awsy-AI to understand the role, tone, and context automatically — no extra prompts.

For example:

• Price list or catalog → sales agent who explains products, services, and prices.
• Company policies or procedures → guide or trainer who explains rules and steps clearly.
• HR tasks, open roles, or onboarding documents → HR representative who clarifies requirements and policies.
• Project brief, scope, or requirements → project planner that builds tasks, milestones, owners, and a Kanban board.

Do I need technical skills or integrations?

No custom development is required.

Run experiences directly inside Awsy-AI. Only the 3D avatar and text chat offer optional website embedding with a snippet.

We manage hosting, multi-language, and token tracking automatically.

Can I embed Awsy-AI into my website?

Yes for the customer-facing experiences. Add your allowed domain, copy the signed snippet, and paste it before </body>.

Visitors can launch a 3D avatar or quiet text chat that answers from your uploaded file. Project Manager and Meeting Notes stay inside Awsy-AI.

Sessions are tenant-isolated and usage is billed to your token balance automatically.

What languages does Awsy-AI support?

Awsy-AI supports 50+ languages for understanding and responding.

Examples:

• Upload a file in Arabic → Awsy-AI can answer clients in English, Turkish, French, etc.
• Upload a file in English → Awsy-AI can answer clients in Arabic, German, Spanish, and more.
• The AI automatically adapts to the visitor’s language without multiple documents.

What are the main use cases?

Businesses use Awsy-AI for:

• AI customer support on your website (text or 3D avatar).
• AI sales assistant answering from your knowledge on the website (text or 3D avatar).
• 3D AI receptionist for visitors with text fallback.
• Public-facing FAQs with real AI reasoning.
• AI Notes: meeting summaries and action items (platform only).
• AI Project Manager: tasks, progress visibility, structured project updates (platform only).
• Internal knowledge assistant for employees (text or 3D via console or embed).

How does the free 1-day signup trial work?

New workspaces receive a one-time free trial: 25K tokens valid for 1 day. The free allotment disappears after 24 hours or sooner if the workspace becomes inactive.

If you need more time, you can also buy the optional low-cost 3-day Try Package. During either window, you can:

• Upload your file
• Test the 3D AI presenter
• Use quiet AI chat
• Generate AI notes
• See how Awsy-AI understands your content and interacts with your team

How is my data protected?

Your uploaded file stays in your private tenant. Awsy-AI uses it only to serve your assistant and does not share it with other users.

You can update or delete your content anytime from your console.

Why use Awsy-AI instead of a normal chatbot?

Because normal chatbots can only text and often guess answers. Awsy-AI provides:

• 3D visual presentation
• Voice + text experiences
• True file-based accuracy
• Multilingual understanding
• Structured meeting notes
• AI Project Manager for structured execution