FAQ — Frequently Asked Questions

FAQ — Frequently Asked Questions

Everything you need to know about Awsy-AI as a full platform with optional website integration for the 3D avatar and text chat—plus how we keep each tenant isolated.

FAQ — Frequently Asked Questions

Everything you need to know about Awsy-AI as a full platform with optional website integration for the 3D avatar and text chat—plus how we keep each tenant isolated.

1

What is Awsy-AI?

Awsy-AI is a full AI platform with optional website integration for the 3D avatar and text chat.

Upload one file (company profile, pricing, services, policies, training content) and Awsy-AI becomes:

  • 3D AI presenter (console + embeddable)
  • Quiet text assistant (console + embeddable)
  • AI meeting-notes generator (platform only)
  • AI project planner & Kanban builder (platform only)
2

How does Awsy-AI understand my business?

Awsy-AI is file-trained: Upload one document in your language, and the system builds a private knowledge model based on your content only.

Awsy-AI then:

  • Understands your material in all languages instantly
  • Answers your clients in their language
  • Keeps facts aligned with your uploaded file
  • Does not invent services or prices
  • Makes the assistant fully multilingual with zero extra work
3

Do I need to tell Awsy-AI its role?

No. Any file you upload is enough for Awsy-AI to understand the role, tone, and context automatically — no extra prompts.

For example:

  • Price list or catalog → sales agent who explains products, services, and prices.
  • Company policies or procedures → guide or trainer who explains rules and steps clearly.
  • HR tasks, open roles, or onboarding documents → HR representative who clarifies requirements and policies.
  • Project brief, scope, or requirements → project planner that builds tasks, milestones, owners, and a Kanban board.
4

Do I need technical skills or integrations?

No custom development is required.

Run experiences directly inside Awsy-AI. Only the 3D avatar and text chat offer optional website embedding with a snippet.

We manage hosting, multi-language, and token tracking automatically.

5

Can I embed Awsy-AI into my website?

Yes for the customer-facing experiences. Add your allowed domain, copy the signed snippet, and paste it before </body>.

Visitors can launch a 3D avatar or quiet text chat that answers from your uploaded file. Project Manager and Meeting Notes stay inside Awsy-AI.

Sessions are tenant-isolated and usage is billed to your token balance automatically.

6

What languages does Awsy-AI support?

Awsy-AI supports 50+ languages for understanding and responding.

Examples:

  • Upload a file in Arabic → Awsy-AI can answer clients in English, Turkish, French, etc.
  • Upload a file in English → Awsy-AI can answer clients in Arabic, German, Spanish, and more.
  • The AI automatically adapts to the visitor’s language without multiple documents.
7

What are the main use cases?

Businesses use Awsy-AI for:

  • AI customer support on your website (text or 3D avatar).
  • AI sales assistant answering from your knowledge on the website (text or 3D avatar).
  • 3D AI receptionist for visitors with text fallback.
  • Public-facing FAQs with real AI reasoning.
  • AI Notes: meeting summaries and action items (platform only).
  • AI Project Manager: tasks, progress visibility, structured project updates (platform only).
  • Internal knowledge assistant for employees (text or 3D via console or embed).
8

How does the free 1-day signup trial work?

New workspaces receive a one-time free trial: 25K tokens valid for 1 day. The free allotment disappears after 24 hours or sooner if the workspace becomes inactive.

If you need more time, you can also buy the optional low-cost 3-day Try Package. During either window, you can:

  • Upload your file
  • Test the 3D AI presenter
  • Use quiet AI chat
  • Generate AI notes
  • See how Awsy-AI understands your content and interacts with your team
9

How is my data protected?

Your uploaded file stays in your private tenant. Awsy-AI uses it only to serve your assistant and does not share it with other users.

You can update or delete your content anytime from your console.

10

Why use Awsy-AI instead of a normal chatbot?

Because normal chatbots can only text and often guess answers. Awsy-AI provides:

  • 3D visual presentation
  • Voice + text experiences
  • True file-based accuracy
  • Multilingual understanding
  • Structured meeting notes
  • AI Project Manager for structured execution