Texting ExperienceWebsite + web app chat
Embed text chat on your site or web app to answer visitor questions from your business file.
- Responds to FAQs, pricing, and services using your approved knowledge.
- Captures lead details and consent during the conversation.
- Delivers a chat summary in the Awsy-AI dashboard for easy follow-up.
Texting ExperienceService & info desks
Let visitors type policy or pricing questions while staff multitask.
- Great for libraries, coworking spaces, and show floors.
- Chat summaries include every answer plus consented contacts.
Texting ExperienceSupport queues
Handle FAQs while the team joins only when human help is needed.
- Escalate with the full conversation summary.
- Collect contact info and consent during the chat.
Texting ExperienceSales desks and showrooms
Handle specs, pricing, bundles, and availability without waiting for a rep.
- Grounded answers based on your uploaded catalog or price list.
- Auto-detects language so international visitors get instant help.
- Summaries capture what was asked, what was offered, and consented contacts.
Texting ExperiencePolicy and compliance desks
Explain procedures, rules, and eligibility with precise, file-aligned messaging.
- Great for HR, finance, IT, and campus policy desks.
- Keeps answers consistent across teams and shifts.
- Supports pauses/resumes without losing context.
- Exports a summary of every question and answer for audit trails.